FAQ
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Why are Wilderness Kennels the best choice for looking after my dog?
Wilderness Kennels are the best choice for looking after any breed, size, gender or age of dog, because we are consummate professionals in our field.
The main advantage for a client joining the Wilderness Kennels family pack is they get to take full advantage of the depth of canine experience and knowledge we offer and how we really understand their dog.
We excel in the stimulation of each and every individual dog in our kennel care, through daily one to one sessions with a handler.
Every day consists of an agility course adventure and a daily walk in the wilderness forest surrounding our kennels. The dogs socialise in a pack dynamic during the day.
In the evenings, our dog guests will either be boarded in a very comfortable heated/fan assisted Kennel. Each kennel has a 2 metre run at the front where your dog can stretch outside of their sleeping compartment. They can sniff around and eat their breakfast or dinner when they're not sleeping. The sleeping quarters have matting for them to lie down on. The dogs are engaged, stimulated and exercised both mentally and physically throughout the day.
Wilderness Kennels are set on an acre plot, literally in the middle of hectares of forest, ensuring our dogs the most wonderful green space to explore on a daily basis.
The natural environment and the exceptional care your dog will receive are the reason you’d choose to kennel with us.
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What sets you guys apart?
We focus on our way of caring for dogs, rather than other kennels. Lupine Canine/Wilderness Kennels sit proudly at the very top of the UK Canine industry.
We offer We offer welfare led dog care, years of experience and expertise and different care packages depending on your specific budget.
Wilderness Kennel Boarding consists of daily one to one sessions with a handler, agility course adventure, walks in the surrounding forest and socialisation in a pack dynamic during the day.
Or Hotel Room boarding where the dogs have their own bedroom inside a cosy thermostatically controlled air-conditioned or heated cabin, rather than a traditional Kennel to sleep in.
We can also facilitate Home Stay boarding where a Lupine Canine trained professional comes to your home while you're away and takes care of your dog in your home.
Pack Dynamic Integration Is our top tier boarding experience where your dog won't see any kind of kennel system at all. While they’re staying with us their life is that that of the animal they are, dogs within a dynamic pack.
Pack Dynamic Integration is designed to mirror the movement and freedom to roam that they enjoy living at home with their owners.
During this time they learn the hierarchy of a dog pack, canine values, how to socialise safely among themselves, , their subordinate or dominant position within the pack (not group) and the tolerance of other packmates individual subordinate or dominant positions.
The Lupine Canine Pack Dynamic experience is life changing for all the dogs that visit our London based Pack or, upgrade their experience to Lupine Canine's Nyssa, Canine Wilderness Retreat, located in the famous Surrey Hills.
Dogs have a transformatory experience upon entering our Pack Dynamic adventure camps, understanding perhaps for the first time, what it is to be a dog.
As dogs surf between two realities, human and canine, and because each of those perceived realities have separate rules, etiquette and social requirements, dogs need to learn how to interact in both.
Dogs get used to living in a human world but rarely get to live for any significant time, within a dog's world. Dogs lucky enough to spend time in our Pack Dynamic, learn fundamental life skills that safeguard them for the future.
They’ll learn the social constraints of being a dog and how to stay safe amongst strange dogs they don't know. Everything they learn is in the best interests for the welfare, balance and good temperament of your dog.
The Lupine Canine, Nyssa Canine Wilderness Retreat represents our most complete, premium Pack Dynamic experience.
Dogs lucky enough to get a reservation here enjoy 8.5 acres of wild, ancient Oak Forest, large open fields, lakes and the North River which runs through the estate. Nyssa offers dogs an unparalleled, transformatory, experience so that when you are reunited, our valued clients can see an observable improvement in their dog's behaviour, confidence and joy for life.
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Is it really necessary for my dog to experience pack dynamic boarding?
All our services are essential for the welfare and safety of your dog. Understand that no matter what environment your dog enters, their general balance and good order comes from their experience of being stimulated in both human and canine environments.
Either your dog gets socialised in a pack dynamic during the day at Wilderness Kennels during daycare or boarding Or through our top tier “Pack Dynamic Integration”. There is no other way to do it. It's critical for any dog's peace of mind and balance to experience life as a dog. The imbalance fostered from a dog that experiences a human only relationship, which is 95% of the world’s dogs, manifests itself when a dog comes face to face with a dog that they don't know and simply doesn't understand how to shake that dog’s hand. How to introduce itself in a way that other dogs can tolerate and become friends. When dogs don't understand that aspect of their lives fights break out very easily because of miscommunication between these animals. Our main aim is to bring balance to as many dogs as we can. So that they can enjoy their existence, enjoying human company calmly and confidently and exactly the same with canine company.
Whichever Lupine Canine service you choose from dog walking to daycare boarding at Wilderness Kennels or Pack Dynamic Integration with me at Lupine Canine HQ, what you can be absolutely confident of is that every single day your dog will experience everything it needs to further ascertain a level of balance.
We produce well-rounded, calm, confident, gregarious, indifferent and respectful domesticated dogs. Otherwise known as Canis lupus familiaris.
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Are there any dogs that you wouldn't take?
No. One of Lupine Canine’s Vows, is that we will seek to bring balance and order to as many dogs as we can possibly bring into our extended pack family. We do not say no to any dog in distress. Not only do we guarantee that we'll take those dangerous animals on but we are the only company in the UK that will rescue a dog under court order. We are also one of the only companies in the UK insured to operate and rehabilitate dogs with court orders against them. These dogs are potentially the most dangerous kinds of dogs because they've been to court over their offences.
We don't turn any dog away, especially any dogs in distress. We have many sayings here at Lupine but the most important are…
Dogs first, always.
Dog’s fault never.
These are two key principles of our company. If the dog is extremely dangerous, if there's a danger to canine or human life in those circumstances, those jobs are reserved for Leander, our company managing director, the Kennel Master of Lupine Canine. He will rehabilitate deadly dangerous dogs within a period of about three months.
No exclusion, no matter how bad it is. What owners do not understand, is they think the current behaviour they’re experiencing is for the rest of their lives. What we teach and help our clients understand is that Canis lupus familiaris anchor is a subspecies of the Grey wolf. They're not wolves. What separates them from the wolf is a genetic compulsion for gregariousness. The only reason dogs can be vicious, dangerous and even deadly is because their genetic requirement for gregariousness has never been switched on.
What we do is we get the dog on board, form a relationship with it and then literally put the key in that unlocks the gregariousness in them, as soon as the dog understands this, nature takes over. We can say fundamentally all domesticated dogs are gregarious. That's their baseline. A dog that’s anything other than gregarious, is a dog that is in distress and requires guidance to come back in line.
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What do you mean by dog’s fault never?
At Lupine Canine we know that any behaviour can be fixed. All canine behaviour is a reflection of the unbridled human emotion that the dog gets to live with. We teach you to raise a dog intellectually, instead of emotionally, the result is a very balanced, calm, confident gregarious pet dog.
If a dog is brought up emotionally (as a human being). A communication system is transferred to a simple animal that can't possibly understand. The dog becomes very confused and things go wrong. If communication doesn’t improve the dog becomes reactive and the communication becomes all about fear and anxiety.
It's never the dog’s fault, the dog is not an objective thinker. If you are not self-aware nothing can be your fault. You are just an animated system that reacts to stimulus with no thought process in between. In a human/dog relationship, the human is always the stimulant.
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How do you condition a dog's behaviour?
What we work to do at Lupine Canine and Wilderness Kennels is very clearly and immediately we begin to get human brains thinking in the right way. We get them to start thinking about the human and canine psychology of conditioning or of a conditioned state. Conditioning is a biological mechanism, not just something we hope to achieve. A biological mechanism where a conditioned brain has selected a neuron that fits the action and a synapse that fits the response of that action. They then bind together so that when the neuron fires, the impulse can't go anywhere apart from directly to the synapse responsible for the actions. Once that neural bond has taken place, we call it a bonded neural superhighway, that superhighway means once the thought is understood, the impulse of that stimulant and the action become instant, there's nano seconds between the stimulant and the reaction because there's no delay in the neuron firing, and the synapse receiving the neuron. This is why we can condition any reactive animal.
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What sets your dog walking service apart?
Dog Walking is a service for our busier clients, who don't always have the time in the day to give their dog an hour or two walk in the park.
Your dog will be in the care of a professional Lupine Canine dog walker. Every Lupine Canine Dog Walker goes through rigorous training to bring them up to our high standards. Ensuring absolutely each client’s dog maintains its trained behaviour up to their level of certification, while the welfare of their dog is completely taken care of.
The key to a balanced dog is to maintain a conditioned response for everything a dog needs to know so that the dog can click over to dependable and reliable. If you're lucky enough to have an advanced certified dog, that dog will regress if you don't maintain them every week. The time and effort and not to mention money that you put into training your dog will eventually regress with your dog becoming imbalanced once more.
The key to balance is maintaining a conditioned response for everything a dog needs to know so that the dog can click over to what we call dependable and reliable.
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Where does the Lupine Canine Philosophy come from?
There have been very influential people throughout my life. But the Lupine Canine Methodology is a direct result of experience in dog training spanning a 30 year career in (Military) Working Dog. More than anything it's a state of mind. I took what I felt was relevant from many different ways of training and kept and developed the best bits into what you see now, the evolved Lupine Canine Training System we currently operate which will continue to evolve, develop and improve. I digest information, then look for the fundamental aspect of what's being explained, I understand it then never forget it and if its relevant I adapt for our techniques at Lupine Canine
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Who are your dog walkers and how are they trained?
Our dog walkers are valued members of our team. They are Lupine Canine trained keeping everything consistent. Everything from the moment your dog is certified to the moment you instruct further services from Lupine Canine.
Our dog walkers are trained in our command structure, gestures, body language, and all protocols that ensure each dog’s safety while it's out and about. This can't be underestimated as the majority of professionals in our industry have never thought about our protocol safety measures.
Our protocol is non-negotiable. There is never a time where if you enter a protocol environment, the protocol that fits that environment will not be adhered to. We are one of the only companies to implement what we call redundant safety measures. Redundantly safe means we're not going to lose your dog, we're not going to kill your dog, and we're not going to get your dog into a place where the police are going to be knocking on your door.
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Why is a professional dog walker necessary?
It’s more about making an appropriate choice, you as leader/handler need to choose the right person to be responsible for your dog and the safety of it and others.
The advantage of Lupine Canine exercising your dog, is that we operate a conveyor belt promotional system. A team member will come in as a walker and be responsible for young puppies and really lovely dogs that have gone through a program and are wonderfully sweet to walk and very obedient.
As they grow in experience they get tougher dogs to walk, they then reach the top level of Walker experience. Where their experience and training enables them to take care of our toughest, potentially most dangerous dogs.
Lottie for example, she's only a slight lady would take any dog, wind them around her little finger in two seconds flat, and have them totally in line. And remember a dog that does as it's told has way more fun.
Walkers like Lottie are huge assets to our team and give Lupine Canine a distinct advantage.
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What is the biggest cause of issues with dogs?
The biggest issues are always a result of mindset. As an owner/handler your mind has to be on it, you must focus on your dog. You need to be focused and reactive to external conditions at the correct time. Issues with dogs usually happen if you’re not focused on your dog, slip into an objective mindset, forget that you have to become reactive when out with your dog. It’s an easy mistake for a non-reactive human being to make. You need to focus always, if not you’ll be beguiled back into your objectivity. The danger with an objective mindset while out with your dog is that it takes too long for you to react,too much time for neurons to connect. It takes a few nanoseconds for that message to get through, and within that objective time period of neural transmission, your dog has already gone berserk. So you don't have time for objectivity, you must remain reactive. What that means is your head needs to be in the game every second that you're attached to your dog.
You must stay reactive to your dog’s behaviour, reacting as an instrument to stimulus. Do not allow stimulus to cause a reaction from your dog, you react so it doesn’t have to, you lead, it follows.
The alternative is a reactive dog. Reactivity is based on conditioning of reaction. Once your dog has reacted multiple times to the same sort of thing consistently, that reaction conditions and then they have become reactive, which means they don't need a stimulus, they see something and go because the neurons connect to the synapse instantly, which is the definition of reactive dog.
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Will everyone who is hands on with my dog be trained to a sufficient level and be an experienced member of your team?
Yes, absolutely. We wouldn't ever have an under-educated, undertrained Junior take on a senior dog ever; we'd always, for everybody's safety of course, fit the right team member with the right dog.
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What kind of energy will my dog experience with Lupine Canine?
Calm and confident.
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Why do you do what you do?
I couldn't do anything else. Life would have turned out very differently for me if I had not met dogs, and instantly known that was my vocation. Immediately. The first time in my life I didn't have a brain that was screaming and I could form a relationship which I, as a human being, find very, very difficult to do. So it was a completely natural transition from chaos to order vicariously through dogs, and I received my training in military working dogs.
Found and nurtured a team of similarly skilled human beings who can definitely do other things but choose to grow and perfect their relationships with dogs through our dog care and training.
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Is there a specific standout dog over the last 30-40 years that you would say was your favourite?
That's like after asking Michelangelo to choose his favourite colour. No way. They are all of them, not only memorable —although I may have forgotten their names, but I have their faces and the individuals that they are, lined up in a nice queue in my brain. I will never ever forget any of them.
If I had to push the envelope, my favourite kind of dogs, and this is very bizarre, but anyone in MWD especially will understand, my favourite kind of dogs are the ones that have got hold of me over the years. Got hold of me and then we worked together and we became my friends. Yeah, the ones that caused me serious injuries, if I ever got to meet them today would run into my arms and lick me to death -- the dogs that I bought out of that hell that made them do what they did. Those dogs are intravenous. If that makes sense. they’re the ones that I love. It's a very odd relationship.
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What do you look for in your team?
It’s a complex balance of personality traits as they have to work well in the team but above all with the dogs. The chief characteristic we most value in members of the Lupine Canine team is loyalty. But it's more complex than that, as loyalty is built up from a whole host of fundamental qualities, which is why it's so important. You can't be loyal without integrity, you can't be loyal unless you're also a decent human being with a clear soul, I’d class it as fundamental humanism.
When you’re working with our dogs in our team, your personal objectives have to take a back seat, experience shows they’ll disrupt the dogs and the rest of the team.
I'm a humanist and what I expect from our team is for them to interact with me on that level. Unfortunately that rules out 98% of the planet.
But it goes even deeper than that. Unless you are a decent human as a base line you cannot obtain symbiotic different species relationships with different animals. Unless you're able to put others before yourself, we teach the important skill of owning your mistakes, own them and be almost proud of them as this is where growth and team development come from. Again to find these people in a world that demonstrates such lack of accountability and responsibility. Unless you can stick up your hand and say “Yes, it was me I'm sorry.” Unless you're this kind of calmic person. You're not going to be able to foster the necessary relationships with dogs, or any other animals because they require that calmness of spirit in order to connect with you.
The best learnings of my life have come from the mistakes I've made. So we encourage our team to own them and never be embarrassed about making them.
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How many dogs to a member of your team?
What's important to understand is there are actual legal requirements that if you are working in animal care you must adhere to. One of those which you often see broken is 1 Walker, depending on where they are exercising the dogs, to 4-6 dogs maximum.
The problem arises as most dog walkers and even the law fail to understand, when a group of dogs are in a pack there will never be a time where you will not experience flux. We call it “Dynamics Flux” within the pack environment. What that means is from day-to-day within the beta pack, (the beta pack - the subordinate pack that are you dogs) --power shifts. It's not constant as power and hierarchy needs to be maintained in a pack dynamic.
So for example in our Lupine Canine pack dynamic Atlas (Our 4 yr old Male Belgian Malinois) is top dog. We also have Bam(Our 1yr old Male Rottweiler). It doesn't matter how big Bam is, Atlas is top dog. There's order within that specific hierarchy of the placement of dogs within the pack and their positions within it. That order lends itself to tolerance. Now, even when you've got a pack dynamic with an experienced Kennel Master in control (Me), every now and then, the dynamic will go into flux. When it does, not if it does, the person in control has to understand how to manage a pack dynamic flux. And again, this is reactive, so you have nanoseconds to make the right choice at the right time and deal with the right dog that's affecting the pack. If you make a mistake, if you call it too late. You have what's called a pack wide fight on your hands. Every year in the UK, adults and children get killed by packs of dogs because they don't understand that these lovely animals that were trotting beautifully together yesterday and were frolicking and kissing each other and having a wonderful time, they don't understand that that's not permanent.
That's a fluke of that day where everyone seems to get on but tomorrow another thing might happen where one of the dogs feels that they can assert themselves . And all hell breaks loose.
This is why you’d choose to have the Lupine Canine System in place while your dog is outside of your care, as with anything else your dog and others are in danger.
We usually work 1trainer to 1 dog or 2 dogs maximum if you have two dogs in your home. A trainer that has been trained by us professionally to understand how to manage a pack dynamic, how to understand and respond accordingly within the necessary time frame.
All of the institutions in the UK should take on what we do, if they did, “dog accidents” and incidents would reduce significantly .
The Lupine Canine way is a redundantly safe mechanism. Everything we do. Not redundantly safe only because we have multiple fence systems in our kennels for your dogs security, so your dog can’t escape and run off into hectares of forest never to be seen again.
We’re redundantly safe in that physical way but we're also redundantly safe in how we educate and train and instruct our trainees. We get their brain to the grade and functioning of how it must function. No ifs, no buts or maybe. The way it must function, we will labour that point until all of our trainees come online and their brain their neural network transforms to being --to becoming a canine appropriate neural network. And as soon as it does, we'll have them work with our valued clients. But not before.
Why are your services so expensive? Can you justify the premium price of your dog care?
That's easy. We provide exceptional canine services. The premium price tag is what the premium nature of our services cost. Our brand strapline is family, protection, and devotion. This is how we provide our exceptional canine services to our clients. No more, no less. We are just exceptional. There are plenty of Dog services out there to choose from, we only work with clients who see exactly how we will shape their dog and as a result their family and their world.
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Why are your services so expensive? Can you justify the premium price of your dog care?
That's easy. We provide exceptional canine services. The premium price tag is what the premium nature of our services cost. Our brand strap-line is family, protection, and devotion. This is how we provide our exceptional canine services to our clients. No more, no less. We are just exceptional. There are plenty of Dog services out there to choose from, we only work with clients who see exactly how we will shape their dog and as a result their family and their world.